“Looking for a system that effectively manages each and every constituent of government and public sector??? If so, then there is no any better option than GoKickSales.”
GoKickSales for Government & Public Sector In brief
Citizens now demand round-the clock access to more government services than ever before. They expect government agencies to respond as quickly and effectively as any private business. But the seriousness of public sector accountability creates a wealth of limitations that private organizations could never envision. That seriousness increases the significance of maintaining manifold channels of public message, which includes the call centers, internet, email, faxes, self-service kiosks and interactive voice response. With the help of effective CRM solution i.e. GoKickSales, Government and Public Sector now get efficacious and cost-effective services with superior accountability and dependability.
GoKickSales system assists government agencies and public sector organizations to enable a better understanding of clienteles while facilitating you to successfully forestall and respond to customer requirements in both an effective and best possible manner.
Appealing Features that makes GoKickSales Superior
Automate Service Requests: GoKickSales can transform the way counties and cities operate by enhancing and facilitating teamwork within agencies and among all levels of public sector. CRM technology also can assist counties and cities achieve many other types of chores more efficiently to accomplish a meticulous objective. It can aid manage key elements from premeditated planning and resulting decisions to paring down a list of all chosen officials within a jurisdiction.
Manage Relationships: In an age of functional budgets, maintaining relations is one of the most valued resources to assist cities and counties better fulfill their requirements. Using GoKickSales, dealings between agencies and those on whom they depend externally and internally can be more well-organized, operative and well-timed.
Collaboration: Collaboration with private sector and with the other public agencies assists in making government well-organized by sharing resources and combining efforts. Though, numerous individuals and organizations concerned complicate the procedure. GoKickSales can complement social networking tactics by rapidly finding prospective collaborative partners and documenting the collaborative activities of organizations in case any future queries arise about actions or decisions.
Call Center Integration: Making use of the Call Center Integration feature in GoKickSales you can effortlessly maintain and manage incoming calls for governmental campaigns, fundraisers and public sector events, aid desk services, and other services which are providing by public sector organizations and government agencies.
Reporting and Analytics: Easily target and track campaigns and events with the GoKickSales Reporting and Analytics tool which provides access to a variety of reporting aids, report building tools, and dashboards with real time live information. You can also consolidate data to be easily shared and accessed by individual users as well as teams.
Benefits of GoKickSales for Government & Public Sector
- Boost up efficiency and effectiveness
- Enhance customer satisfaction
- Accomplish complete integration
- Reduction in manual tasks
- Enhanced co-ordination and interactions
- Deliver high-quality, timely service that focuses on needs of citizens
- Automate procedures to augment productivity and lessens cost
- Make use of technology to aid decision making & collaboration across agencies and different government departments