“Are you a retailer and looking for a solution that streamlines your retail business in effective manner? Then GoKickSales for retail & consumer is the best alternative for you!”
Something about GoKickSales for Retail & Consumer
The retail industry has never faced as many challenges as it does at present and the worth of retail software used, differentiates the market leaders. It is an industry with generally low margins and very high competition. Aside from market competition, regulatory pressures compound the challenge for a retail business enterprise. That is the reason, retailers at present need an effective retail CRM and marketing solution to satisfy shoppers and compete in today’s competitive retail market. Our GoKickSales for retail delivers a complete 360° outlook of every client in every channel, by giving the vision you need to deliver tailored service, build customer trust and boost up the productivity.
With the assistance of our GoKickSales solution, we can provide professional service providers with a custom-made management solution that assists you to simplify your business procedures and focus on significant business initiatives.
Exclusive Features of CRM for Retail & Consumer
Customer Database: Customer database facilitates to gather and stock all accessible customer-related details about the existing and potential customers in one place. It aids in identifying valuable customers and enables agents follow client interactions.
Contact Management: Contact management system is an excellent tool for tracking all contacts and planning customer interactions.
Contact Appointment Scheduler: Contact appointment scheduler records when, where and how your company communicated with a customer and helps accurately schedule future meetings.
Quote management: Quote management system assists in changing and managing information related to quotes given to clients.
Sales lead tracking and management: Sales lead tracking and management system records data about prospective customers and sales prospects.
Order management system: Order management system makes it probable to manage modified pricing, improve lead-to-cash cycle time and quicken revenue generation.
Invoicing and billing: Invoicing and billing system helps in sending manage billing and invoices.
Analytics and reporting: These features produce sales prediction with tracking trends and configurable dashboards in purchasing and customer performance.
Document management: The document management or archiving enables to store and share all significant documents in a central location with a simple access at any time, from any location and by making use of remote devices.
Integration: Integration with other systems facilitates to exchange data with external applications, email calendar notes, etc. It can also be incorporated with sources of external industry data.
Advantages of CRM for Retail & Consumer
- Get a single view of a customer around all channels and guarantee information accurateness
- Make use of numerous analytic tools to collect marketing details
- Create and manages customer lists and improve targeted offers
- Develop, analyze, manage and execute campaign performance around the channels
- Deliver upsell and cross-sell proposals with retail marketing at the POS and online
- Effortlessly view sale and campaign performance by utilizing role based dashboards
- Manage search engine, affiliate and mobile marketing
- Keep track of sales from anywhere with mobile access on Android, BlackBerry, iPhone or Windows Mobile devices